Disadvantages
Blacklisted
Comment
16 May 2023, 10.15am, Sai Ying Pun, Queens Rd West. The female master is unable to get / understand and listen to customer's requirements. I told her I wanted to trim my hair a bit, and she said it was a ONE LENGTH hair. She started with using a shave, to shave the bottom layer of my hair all the way up like a men's cut. Then she used a pair of scissors to cut my hair, claiming to cut my hair just for 0.5 inch. But actually 2 - 3 inches were shaved/cut. and ended
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up with a horrible hair style ..... what a nightmare!!!!!!!!!!!! QB at least delivers an acceptable cut.
Date of services rendered
2023.5.16, 10:15am, Sai Ying Pun, Queens Rd West
Specialist description
女剪发嬷嬷
Emir Q, the manager, is not very serious, when consulting, he tells you a price, he changes it before paying, the shipping times are not respected, he does not like that you pay through Alibaba either. 5 days after paying, it indicates that it has no inventory, that it doesn't care if you complain, it calls you a bitch and blocks you. It is a scam who answers WhatsApp and Alibaba emails, his phone number is also registered with an agricultural company. Is a gotcha
Comment
We been there 3 times recently for lunch and dinner and we are pleased every time. Food tastes good and portion are generous. Burrata is a must to try. Today I tried the clam pasta and it was amazingly good. Pasta is homemade and bottarga adds flavour to the whole dish.
Advantages
洗牙可以流水作業,從未試過有一間牙醫診所擠滿人客,9分鐘可以洗完一排牙,絕對係史無前例,我只可以話佢嘅效率比機械人還要高,好唔好自己決定吧
Disadvantages
$850洗9分鐘牙,都好貴啫
Date of services rendered
3/3
Specialist description
Dr Sze
Hello, my card ***5013 was charged on 24 th February several times by High morale developmen limeted. AS I AM NOT USING YOUR PRODUCTS AN SERVICE PLEASE RECHARGE MY CARD AND RETURN THE SUMS.
Disadvantages
While booking I was asked if I had a preferred stylist and i asked for Coco, but once there someone else cut my hair and he did it very poorly (happened again in past).
The place is filthy, the picture shows the counter in front of me and those are NOT my hair. Combs, scissors and other tools are used continuously on different customers without being cleaned nor sanitized.
Before starting the cut, I clearly stated that I didn't want a shorter haircut for 3 times, because I want
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to pull back my hair even on the sides. Right simce the beginning, the stylist started cutting too much so I asked once more. After a while he used the buzzer on the side, leaving only about 2 or 3 cm length. I protested once more that wasn't what I asked for and that my hair will take months to grow back to the same length. Instead of apologize, he replied with bad attitude that in the picture I showed him the sides were short, which is not true at all. Can see in the pictures what I asked for (hair pulled back on top and sides) and what he did, clearly not possible to pull the hair behind my hears.
He also left patchy/uneven length spots.
Date of services rendered
10/02/2023
Specialist description
A man
Advantages
Staff that help with filling in the application form and printing are very polite and helpful.
Disadvantages
The manager does not care about customers. She will speak extremely rudely as if she is doing a favor speaking to you.
Comment
Please change to another private organization for visa process - I beg you Consulate General of India
Date of services rendered
Jan 5, 2023
Specialist description
Visa application
10 秒一次。我們終於在19:55離開了。用餐時間為77分鐘。可笑的是,當我們離開餐廳時,沒有人在等位, 還有另一張吉枱。在香港,如果去臭名昭著的蓮香居或澳牛,被幹埋單是很正常的,但這兩家餐廳的服務都比Cafe Zense好。另外,飲品方面,它仍維持沒有更改牛奶及沒有低咖啡因的選擇。
If possible, I would give a 0 star for service. I have went to this restaurant for nearly 10 years and always bring along with me a lot of my friends. I made a booking on Dec 29, 2022, at 19:00. Arrived early at 18:38 with the whole restaurant empty. The waitress told me that there’s a 90min limit on seating time. I asked her if it starts immediately. If yes, then I go down and wait for my friend. She said there’s no need and that she can count it from my booking time at 19:00. She said she can also give me a buffer time until 20:45. My friend arrived at 18:55 and we ordered our meals and drinks. We had a great time and was planning to order our desserts and 2nd drink when the same waitress came storming over yelling at us to pay and leave immediately because time is up and somebody is waiting for the table. It is 19:45. I asked her how is that possible since I made the booking at 19:00 and if there’s 90-min seating time, the next table will be 20:30. And even if it’s counting from when I sat down, only 67 mins has passed. She interrupts me when I try to clarify by screaming and yelling at me such that the whole restaurant is looking at her. I asked her if I can at least finish my dinner and drink. She refused and repeatedly hurry us to leave every 10sec. We finally left at 19:55. When we left the restaurant, there’s no one waiting and one other empty table. It is normal in HK to be hurried away if you go to the infamous Lin Heung Kui or Australia Dairy Company, but even these two restaurants have better service than Cafe Zense. Aside from that, it does not have any other alternatives for milk or decaf options like other cafes.
Date of services rendered
Dec 29, 2022, 18:38 to 19:55
Specialist description
A waitress who doesn’t have her name shown
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