Mira Moon Hotel
2643 88... — show

Mira Moon Hotel

4.4
/ 62 reviews
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Type
hotel
Phone number
2643 88... — show
Address
銅鑼灣謝斐道388號, 香港
Metro:
Causeway Bay
Exhibition
Wan Chai
Official website
miramoonhotel.com
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Reviews about Mira Moon Hotel

4.4
  /  141 ratings
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All reviews 62
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  • 4 december 2022, 2:47 am
    Excelente hotel!
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    • 4 december 2022, 8:47 am
      Dear Aline Quintero,

      Thank you for your 5 star review and we look forward to welcome you back in the not distant future!

      Best regards,
      Kevin Ko
      Front Office Manager
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      Reply
  • 18 october 2022, 2:42 pm
    非常富特色嘅酒店設計！
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  • 13 september 2022, 6:52 pm
    Did my 14 day quarantine here previously. I had some qualms about getting the standard room but was pleasantly surprised to find it sufficient for my needs. The 2 weeks went by in a flash. The internet connection was fine, and I could hold meetings properly. Food was not too bad too. Being in causeway bay, it was also convenient for food deliveries and there are plenty of choices. Love the in room speaker as I can connect to Spotify and blast music. Service was very prompt and I highly recommend … – show
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    • 7 october 2022, 4:01 am
      Dear HL,

      Thank you for staying with us and taking time to share your valuable feedback!

      4 days quarantine was not easy and I am pleased to hear that you were satisfied with our room and the services. We look forward to have another chance to serve you again for another pleasant experience.

      Best regards,
      Kevin Ko
      Front Office Manager
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  • 11 september 2022, 5:41 am
    I'm currently doing quarantine here and the place is amazing. Great room, amazing staff, good food, great location. Staff is super responsive and helpful with everything, including shifting my reservation due to a flight cancellation (thanks so much Air Canada).
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    • 12 september 2022, 5:28 am
      Dear Mr. Huddleston,

      Thank you for staying with us and taking time to share your valuable feedback!

      We are so happy to see such great review and that you had a enjoyable stay with us. Thank you for your recognition on our heartfelt service and do not hesitate to contact our team should you need anything during the stay.

      Best regards,
      Kevin Ko
      Front Office Manager
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      Reply
  • 5 april 2022, 10:17 am
    Beyond 5 stars experience! I’m coming out from my quarantine tomorrow and I already feel the Stockholm Symptom! It’s such a perfect place for me to stay, my 14 days have gone in a blink!

    I loved everything here, the service was excellent, they were very reachable, responding my messages within second to a minute, food was really good, bathroom is huge with standing bath tub, the bed is massive, I can roll myself left and right without falling, and guess what, the sound system is better than my     … – show
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    • 17 september 2021, 6:14 pm
      Dear Ms. Liu,
      Thank you for choosing Mira Moon for your quarantine stay and taking time to share your feedback with us!

      I am so thrilled to learn that how wonderful your stay was and I am pleased to hear that you were satisfied with our room and the services. Our moonwalkers have taken the step to make the quarantine as easy as possible and glad to see that you had a seamless quarantine with us!

      Warm regards,
      Suki Leung
      Guest Relation Supervisor
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      Reply
  • 22 january 2022, 12:17 pm
    Remarkable service.

    I chose to stay at the Mira Moon hotel during my 17-day quarantine requirement and the experience I have had has made Mira Moon my favourite hotel to stay in Hong Kong.

    The hotel has been extremely accommodating when it came to rescheduling of the room due to cancellation of flights, and they have kept me updated on the government’s ever-changing rules.

    The hotel staff has looked after me very well and provided fresh towels within minutes of contact. They also went above a     … – show
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    • 26 january 2022, 7:39 am
      Dear Wing Tsang,

      Thank you for your recent stay and taking time to share your valuable feedback with us!

      We are so happy to see that you had a enjoyable and easy quarantine with us and thank you for your recognition on our heartfelt service. We will definitely continuous to keep up the high standard of service and ensure a pleasant stay for all our guests in the future.

      Best regards,
      Kevin Ko
      Front Office Manager
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      Reply
  • 11 january 2022, 6:53 am
    I stayed at this wonderful hotel for my 21 days quarantine period and I am really happy, satisfied with the room, the amenities provided, the meal plan served and foremost the professional attitude of the staff who all looked after me around the clock to make my stay a pleasant yet bearable experience. Any request is attended in the finest detail. Notwithstanding the surprises made with nice gimmicks and gifts provided as I stayed over the Christmas and New Year. It is harsh at times to be on yo … – show
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    • 12 january 2022, 10:38 am
      Dear Eswiss64,

      Thank you for your recent stay and taking time to share your valuable feedback with us!

      It is our pleasure to have you stay with us and thank you for your recognition on our heartfelt service. We will definitely continuous to keep up the high standard of service and ensure a pleasant stay for our guest in the future.

      Best regards,
      Kevin Ko
      Front Office Manager
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      Reply
  • 10 january 2022, 10:32 am
    Immer super für einen aufenthalt! Grosszügige zimmer und einwandfreier service!
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    • 12 january 2022, 8:00 am
      Dear Mr. Weber,

      Thank you for your recent stay and taking time to share your valuable feedback with us!

      We are so happy to see that you had a pleasant stay with us and we look forward to welcome you back again for another wonderful experience in the future.

      Best regards,
      Kevin Ko
      Front Office Manager
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      Reply
  • 11 december 2021, 6:08 am
    Just did my first 14days quarantine and I have to say I was really lucky to have stayed with miramoon. Everything pretty much was beyond my expectation. 5 star service- polite, quick to response, friendly staff really made it a pleasant stay. They always deliver my items almost right away. Really appreciate it.

    The food was really nice, lots of varieties and there comes fruit and dessert along with lunch & dinner. I even had steak in one of the nights. And I love how they use wood utensil and p     … – show
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    • 12 december 2021, 3:31 am
      Dear CC,

      Thank you very much for taking the time to share some detail of your 'Moon' experience with us. It’s great to know you enjoyed many aspects of the hotel and I will be sharing with the team to encourage more of the same. Your comments about Wi-Fi and toilet flush issue, we will investigate for further improvement. We’re really pleased that you had a great stay with us and hope to welcome you again soon after quarantine.

      Kind regards,
      Koey Chan
      Guest Relations Manager
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      Reply
  • 10 december 2021, 7:59 am
    Quarantined for 21 days in the Full Moon room (largest one available). Very spacious, & amenities were well-placed & thought-out. Bathroom was a fantastic size, room was incredibly bright, bed was very comfortable, with both firm and soft pillows available from reception.

    I will be honest, there were various problems that confirmed how old the hotel was (AC, coffee machine, internet and bathtub drain all temporarily stopped working). While this list sounds pretty bad, I had to give the hotel 5*     … – show
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    • 10 december 2021, 5:21 am
      Dear Ms. Mahtani,

      Thank you for your recent stay and taking time to share your valuable feedback with us!

      We are so happy to see that you had a comfortable quarantine with us and gave a 5* on our heartfelt service. We will definitely look into the issues you have mentioned to prevent the re-occurrence in the future. Thank you again for the review and we look forward to welcome you back again for another wonderful experience.

      Best regards,
      Kevin Ko
      Front Office Manager
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      Reply
  • 13 november 2021, 4:27 am
    Doing a 14 day stay here at the Miramoon. WiFi has been a life saver. Wish I had booked a room with a bath. Receptionist who answers the phone is soooo lovely. You just know she is on all requests. Kevin’s custard tart after a week was so yummy. Don’t know if I want to do another 14 days again but if I do I will try to book here again.
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    • 10 december 2021, 5:17 am
      Dear Mrs. Martin,

      Thank you for your recent stay and the time to share your valuable feedback with us!

      We are so thrilled to hear that you had a pleasant quarantine with us and we look forward to welcome you back again hopefully for a staycation!

      Best regards,
      Kevin Ko
      Front Office Manager
      0 0
      Reply
  • 11 november 2021, 5:11 pm
    good
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    • 21 november 2021, 5:36 am
      Dear Man Ha,

      Thank you for taking time to share your feedback with us and our team will continually to provide high level of service in the future.

      Warm regards,
      Kevin Ko
      Front Office Manager
      0 0
      Reply
  • 7 november 2021, 10:44 am
    Mira moon team made the quarantine period so much easier! A little something is out of expectation! ️
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    • 8 november 2021, 5:34 am
      Dear Ms. Cheng,

      Thank you for taking time to share your feedback and it is always our pleasure to ensure our guest has a pleasant and easy quarantine with us! Should you require any assistance, please do not hesitate to contact our Guest Relations Team or me directly and all of us we will be delighted to take good of care your stay!

      Warm regards,
      Kevin Ko
      Front Office Manager
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      Reply
  • 14 october 2021, 3:11 pm
    おすすめの高級ホテル：大変素晴らしかったです。お部屋、お料理、お風呂、その他サービスと、全て大満足です。またぜひ行きたいお宿です。

    5성급 호텔 추천：정말 훌륭합니다. 방도 요리도 모든 서비스도 최고입니다^^

    Beautiful five stars bouquet hotel, friendly and outstanding services, highly recommended
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    • 16 october 2021, 11:39 pm
      Dear Mr. Wong,

      Thanks for your positive review and we’re over the moon to hear how fabulous your time with us was! Thank you again for choosing Mira Moon and hope to welcome you back again!

      Kind regards,
      Koey Chan
      Guest Relations Manager
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      Reply
  • 19 september 2021, 5:06 pm
    Checked in today to start my 14D staycation
    The rooms are exactly to expectation. Big, artistic, friendly crew.
    However the food are too dry. Good if it can be paired with some juice or fruits.
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    • 21 august 2021, 11:34 am
      Dear Ms. Chiew,
      Thank you for choosing Mira Moon!
      I am pleased to hear that you were satisfied with our services and I will be sharing with the team to encourage more of the same.
      Wish you stay healthy and take care!
      Warm regards,
      Suki Leung
      Guest Relations Supervisor
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      Reply
  • 14 september 2021, 9:39 am
    I stayed here for quarantine and while the staff is definitely responsive, i was disappointed in the stay. The food was barely better than airplane food, didn't have much variance and usually came luke warm as it was delivered from somewhere else.
    I also felt that the hotel could make the quarantine stay a little more accommodating for people being stuck in there for 7-21days. There is no table to eat with 2 people, not even 2 chairs, one couch chair that may look 'designer' but is very uncomfor     … – show
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    • 17 september 2021, 6:34 pm
      Dear Mr. Flewing,
      Thank you for taking time to share your feedback with us and we are sorry to know that the hotel did not live up to your expectations.
      We will report to our chef for further improvement about the food. We apologize for any inconvenience.
      Please rest assured that hotel IT will look into the issue and hopefully we can offer you a better experience next time.
      Warm regards,
      Suki Leung
      Guest Relation Supervisor
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  • 14 september 2021, 8:11 am
    My wife and I stayed here for our mandatory 21 days Quarantine, as Mira Moon is a designated quarantine hotel (DQH) in HK for travellers. It was an exceptional service. The hotel staff were very empathetic about all our needs. Unfortunately, on our 3rd day I had to leave for COVID testing, and returned on 13th day. The hotel refunded me for the duration I was not there. Also, they looked after me during the remaining period, checked me out of the hotel safely. I would definitely recommend this h … – show
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    • 17 september 2021, 6:51 pm
      Dear Mr. Manna,

      Thank you for choosing Mira Moon!

      I am pleased to hear that you were satisfied with our services and I will be sharing with the team to encourage more of the same.

      Wish you stay healthy and take care!

      Warm regards,
      Mavis Cheng
      Assistant Guest Relations Supervisor
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      Reply
  • 29 august 2021, 2:06 pm
    十分衛生,設計華麗,可以叫外賣
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    • 30 august 2021, 1:31 pm
      尊敬的 Wang Lok Ng: 很高興得悉您滿意我們的房間及設計，我們定必繼續提供高質素服務。倘若閣下需要任何協助，敬請隨時與我們聯絡，我們定必傾力為您效勞。

      Kevin Ko
      Front Office Manager
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      Reply
  • 26 august 2021, 1:49 pm
    Amazing quarantine stay! I stayed at the Mira Moon for 7 days after coming back from Europe. The room was beautiful and view was also great, it really kept me sane. The food, while bland sometimes (bring your own seasoning!) was miles better than anything I had experienced in another hotel apart from ultra luxury ones. They were also super responsive on their WhatsApp channel and whatever you asked for arrived within 15 minutes of your request. Truly amazing service and well appointed rooms. The … – show
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    • 29 august 2021, 12:04 pm
      Dear Ms. Nederpelt,

      Thank you for choosing Mira Moon!

      It is our pleasure to hear that you were satisfied with everything over the moon and your kind words on our heartfelt hospitality definitely gives us motivation to do even better in the future.

      We look forward to see you again hopefully for a staycation next time.

      Warm regards,
      Kevin Ko
      Front Office Manager
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      Reply
  • 19 august 2021, 1:52 pm
    I don't normally write reviews but honestly staying at this hotel for my three week quarantine was the best decision I made. The hotel staff were super thoughtful in making sure I had everything I needed (yoga mats, extra towels, robes, etc) and even brought gifts for every week of quarantine done which was honestly the highlight of the week! The food was amazing and there's such a wide selection, limited staff contact to ensure your safety and scenic views to get you through everyday. If you co … – show
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    • 21 august 2021, 11:18 am
      Dear Ms. Lee,
      Thank you for choosing Mira Moon for your quarantine stay and taking time to share your feedback with us!

      I am so thrilled to learn that how wonderful your stay was and I am pleased to hear that you were satisfied with our room and the services. Our moonwalkers have taken the step to make the quarantine as easy as possible and glad to see that you had a seamless quarantine with us!

      Warm regards,
      Suki Leung
      Guest Relation Supervisor
      0 0
      Reply
Average rating - 4.4 based on 62 reviews and 141 ratings

銅鑼灣 附近的 旅游业

香港島 的 旅游业

香港 的 酒店

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