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香港港丽酒店
Reviews about 香港港丽酒店
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灣仔 附近的 旅游业
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灣仔駱克道57-73號, 香港 -
香港, Wan Chai, 5 Luard Rd, F
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Wan Chai, 香港, 51-57 Gloucester Rd, Bank Of East Asia Harbour View Centre, 2202b
香港島 的 旅游业
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Wan Chai, 香港, 18 Fenwick St, Jubilee Centre, Room 1703
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RM1501(762) 15/F SPA CTR 53-55 Lockhart Rd., 灣仔, 香港
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香港, Wan Chai, 59-65 Hennessy Rd
香港 的 酒店
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灣仔港灣道1號, 香港
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中環皇后大道中15號, 香港
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灣仔莊士敦道138號, 香港
My toddler received a raw piece of fried chicken in his kids meal. Potential hazard. Japanese breakfast rice was stale. Afternoon tea substandard, wasn't tasty, barely a snack -ordered for 3 people. Laksa noodles not flavorful.
The wifi was the slowest of any hotel we have stayed at — Executing market trades potentially lost money and further productivity loss.
Due to wrong information received we had incurred extra costs with taxis to Chinese visa center's. The time loss was significant.
I asked the concierge for a normal suitcase they tried to sell me a Tumi and told me to go check by myself in causeway bay. I was given no specific address or any other details.
There was no services related to children either for childcare or indoor play.
The concierge was not able to buy a mobile phone (I have stayed at hotels that have) and did not even provide me any information relating to stock.
The light above the bed was particularly annoying & air conditioning was either too hot or too cold.
There was no in room refreshments/mini bar.
Staff at the hotel seem to act like covid police/worse than Cathay business/other upscale establishments. I have a doctors letter — I have the right not to discuss my personal medical history.
The body lotion in the room looked used. Not a very wide selection of complimentary supplies and the brands were not enticing. We had to use what we brought.
With the stress of repacking and moving hotels we had no choice but to book an immediate flight to leave Hong Kong.
Dear Conrad Hong Kong you don't have enough money to pay me to stay here again. … – show
Kind Regards,
Conrad Hong Kong
Check-in/checkout was seamless. As Hong Kong government is still enforcing the three day medical surveillance upon arrival, the front-desk team explained to me in detail as to what to expect during my stay and alternatives to dine-in food/beverage, as well as some guideline on how to navigate the rules to make my stay as enjoyable. There is many ways to reach them and I tried Wh atsApp, response was instant. Executive lounge/Food services took good care of me — they delivered breakfast, afternoon team, and even evening cocktail to my room during the first three days of my stay. Food quality was great and staff are very friendly. Housekeeping did a great job keeping the room tidy and clean. Concierge was spot-on. I had a super early checkout at around 1:30am. I informed the front desk the night before for some bell desk help and staff showed up at my door at 1:30am sharp with a luggage cart to help me. It was impressive.
Thanks to the staff at Conrad Hong Kong. I had a wonderful stay. … – show
Thank you for kind review to Conrad Hong Kong and leaving a 5 star review to us! We are thrilled to learn that you have enjoyed the stay at the hotel.
We appreciate your kind word to our team members as your compliment motivates our us to strive and provide the best experience to our guests. We hope to see you again soon!
Best Regards
Jan Jansen
General Manager
Thank you for kind review to Conrad Hong Kong! We are thrilled to learn that you have enjoyed the dining experience at the hotel.
We appreciate your kind word to our team members as your compliment motivates our us to strive and provide the best experience to our guests. We hope to see you again soon!
Best Regards
Jan Jansen
General Manager
An Asian lady and I (of Indian origin) we’re waiting for a taxi. I had arrived at the wait stand a good 5 mins before this lady. The staff at the entrance stopped me from entering the taxi when it came and insisted the person who came after me gets it. It may sound trivial to many but as a woman of colour, these acts of micro aggression are a part of my daily life and it’s disappointing when it’s perpetuated at an American establishment such as the Conrad. Mr. Roy Yeung t he senior duty manager was exceptionally good at managing the situation and I am grateful for him having stepped in. But the general staff was callous and unwilling to accept their prejudice. Perhaps have a more sensitized staff going forward. … – show
Heartfelt thanks for your kind review to Conrad Hong Kong!
We will review the areas mentioned to optimize our service offerings to provide the best experiences to you and our guests.
We hope to see you at the hotel soon!
Best Regards
Jan Jansen
General Manager
Thank you for kind review to Conrad Hong Kong and leaving a 5 star review to us! We are thrilled to learn that you have enjoyed the stay and the dining experience at the hotel.
We appreciate your kind word to our team members as your compliment motivates our us to strive and provide the best experience to our guests. We hope to see you again soon!
Best Regards
Jan Jansen
General Manager
Thank you for kind review to Conrad Hong Kong and leaving a 5 star review to us! We are thrilled to learn that you have enjoyed the stay at the hotel.
We appreciate your kind word to our team members as your compliment motivates our us to strive and provide the best experience to our guests.
We hope to see you again soon!
Best Regards
Jan Jansen
General Manager
Thank you for kind review to Conrad Hong Kong and leaving a 5 star review to us! We are thrilled to learn that you have enjoyed the stay and the services provided at the hotel.
We appreciate your kind word to our team members as your compliment motivates our us to strive and provide the best experience to our guests.
We hope to see you again soon!
Best Regards
Jan Jansen
General Manager
非常感謝您下榻香港港麗酒店，我們很高興得悉您享受是次的入住及餐飲體驗。
我們期待能再次歡迎您，為您提供賓至如歸的服務。
香港港麗酒店總經理
楊彥森 謹啟
Thank you for choosing Conrad Hong Kong and leaving us a 5-star review! We are thrilled to learn that you have enjoyed your stay.
We appreciate your kind word to our team members, as your compliment motivates our us to strive and provide the best experience to our guests.
We are looking forward to welcoming you again soon!
Best Regards
Jan Jansen
General Manager
Room, view, food, location all great, can shop in the same building!
Only thing is service can be improved a little by more immediate action like table removal. Otherwise very happy!
The hotel has done a good job to adapt their service for overseas visitors arriving under the 0+3 regime who are not permitted to dine in. Breakfast and the tea and cocktails (otherwise served at the still closed lounge) are now offered in-room instead. The staff seem grateful to have the rest of the world back with lots of smiles behind the masks. … – show
Thank you for choosing Conrad Hong Kong and leaving us your great review! We are thrilled to learn that you have enjoyed your room and the in-room meals provided.
We appreciate your kind word to our team members, as your compliment motivates our us to strive and provide the best experience to our guests.
We are looking forward to welcoming you again soon!
Best Regards
Jan Jansen
General Manager
感謝您選擇香港港麗酒店，並留下寶貴的回饋。我們期待再次在酒店歡迎您!
香港港麗酒店總經理
楊彥森 謹啟
非常感謝您下榻香港港麗酒店，我們很高興得悉您享受是次的餐飲體驗。
我們期待您下一次的光臨，為您帶來奢華的體驗。
香港港麗酒店總經理
楊彥森 謹啟
I was happy that I chose Conrad as my quarantine hotel
The king size bedroom is spacious, the room was well cleaned and prepared prior my arrival (love the teddy bear and yoga mat hotel provided, great accompany when I was all alone in the room for 3 days), foods variety was satisfying and they served the food hot and on time even though I can only dine inside the room
The only concern was th ere was strange smell inside the room, but the smell just gone after the AC was set below 19.5'C
The bedding was excellent and I slept well to overcome jetlag
Also the hotel staff gave clear instructions on how to follow government's measure against COVID, which was much appreciated
Will definitely choose to stay at Conrad again … – show
Thank you for choosing Conrad Hong Kong as your quarantine hotel and leaving us your great review! We are thrilled to learn that you have enjoyed your room and the meals provided.
We appreciate your kind word to our team members, as your compliment motivates our us to strive and provide the best experience to our guests.
We are looking forward to welcoming you again soon!
Best Regards
Jan Jansen
General Manager
The room is clean and tidy. However, there are some watermarks on the wallpaper . A small area of wallpaper is peeling. Otherwise, it is prefect to stay in this hotel. … – show
Thanks for your kind feedback to Conrad Hong Kong!
We appreciate your kind word to our team members, as your compliment motivates our us to strive and provide the best experience to our guests.
We wish to welcome you for another memorable stay again in the near future!
Best Regards
Jan Jansen
General Manager
The meals options was okay but I can tell the view from rooms were amazing! I have put in some food pictures I got in the quarantine package.
The staff got me whatever item I requested and the response was quick.
Seamless check in and check out. Was provided with free RAT testing kit as well.
Thank you for choosing Conrad Hong Kong and leaving us your kind review! We are thrilled to learn that you have enjoyed your stay and the meals.
We appreciate your kind word to our team members, as your compliment motivates our us to strive and provide the best experience to our guests.
We are looking forward to welcoming you again soon!
Best Regards
Jan Jansen
General Manager
Thank you for choosing Conrad Hong Kong and leaving us your candid review! We are thrilled to learn that you have enjoyed your stay.
We appreciate your kind word to our team members, as your compliment motivates our us to strive and provide the best experience to our guests.
We are looking forward to welcoming you again soon!
Best Regards
Jan Jansen
General Manager
Thank you for choosing Conrad Hong Kong and leaving us your candid review! We are thrilled to learn that you have enjoyed your room and the stay.
We are looking forward to welcoming you again soon!
Best Regards
Jan Jansen
General Manager